Dear Mr./ Mrs.,

Thank you for choosing Raiffeisen Bank and for the trust you give us every day.

We are your trusted partner, fair and transparent, and we inform you on any changes to the terms of our collaboration. A solid relationship is built on honesty and we believe in an open communication with our customers.

We simplified and optimized the fees and commissions applicable to our customers, to offer you more comfort in your relationship with our bank.

Thus, we inform you that, starting with March 17, 2015, a number of changes will be applied in your contracts with Raiffeisen Bank, regarding the following products and services:

Smart Mobile Service

Current account and current account Options

Debit Cards

Operations by money orders

Foreign Currency Cheques

Please find attached the complete information on the pricing changes of the services from your contract.

As a customer of the bank and user of the current account services and its accompanying products, to the extent that you do not agree with the changes notified by this message and Annex 1, you have the right to freely terminate your contract with Raiffeisen Bank until March 16, 2015. Otherwise, starting with March 17, 2015, the notified changes, described above, will be considered accepted under the General Conditions of the Banking Workflow for Individuals.

Your personal banker may provide you with any further information requested. Also, you can contact us through the Friedrich Wilhem Raiffeisen dedicated phone line, 021 306 7777, Telekom Romania toll free number.

Best regards,
Friedrich Wilhelm Raiffeisen Team

021.306.77.77

www.fwrbanking.ro

Monday-Sunday: 24/24h
Toll free number, no code required in Telekom

Romania and Telekom Romania Mobile network.